5 Questions to Ask When Visiting a Display Home

Before embarking on your home building journey, it’s vital to collect all the details needed to make an informed decision.

At Brownhill Homes, our experienced team are upfront and transparent. We pride ourselves on ensuring every stage is explained from the get go. Your dream home build should be an enjoyable process free of costly surprises.

Starting a dialogue is an important first step – but what to ask? Below are suggested questions a quality builder will answer clearly, giving valuable insight into the home build experience.

What is the history of the builder?

Only trust someone with your dream build when confident in their ability and track record. Do some research into their industry experience and market focus. Are they local? There are many benefits to choosing a local builder.

Take note of how responsive they are to queries. Ask for a past client you can contact. Browse a builder’s social media, testimonials, and reviews. You should see feedback patterns emerge that you can use to inform your decision.

What exactly is included in this package?

Never commit to a project if your answer to any queries friends and family have about the build is “I’m not sure”. You need the complete picture from your builder. Preparing questions in advance is the best way to achieve this.

We clearly state client benefits upfront, including a showroom in Ringwood with available colour selections. At Brownhill Homes we’re happy to verify whether a feature is part of the standard package and are committed to giving you a comprehensive understanding of how you can tailor our house plans to make them your own.

Can I make changes to the plans?

Budget matters, and working with a builder who respects your financial framework is priceless. Quality and affordability go hand in hand. There should be no “hidden” costs with a transparent, honest company.

Ask a potential builder to be clear on plan alteration fees, and confirm the design suits the location. As custom builders, we pride ourselves on offering flexibility to our clients – and our ‘Homes By Brownhill’ range of pre-designed house plans were created to be tailored to your exact tastes.

What inclusions in this display home are different to the standard package?

A display home may include some upgraded features at an additional cost to the standard package. The goal is to show clients the diverse possibilities and potential of the available house plans. A trustworthy builder will make these distinctions clear.

Our professional team will always take the time to talk through options and clarify standard package elements. By working with you from the design phase, we can help you maintain your budget while prioritising design aspects important to you.

What kind of schedule are we looking at?

At Brownhill Homes, we offer a guaranteed completion date. Clients deserve a defined window. Avoid wasting time with a company that can’t meet your needs, and confirm a builder’s schedule upfront.

Keep in mind, we operate on a construction activity based workflow system. Our experienced professionals send regular updates so you remain engaged and informed at every step of the home building process.

Visit a Brownhill Homes display home

For those interested in creating Hampton-style elegance, have you seen our stunning new Mitcham display home? Contact Tayla on (03) 8871 3752 or email tvo@brownhillhomes.com.au to organise a viewing.

We recommend browsing our range of completed projects on Facebook too. Our website offers useful FAQS, from explaining building permit needs to clarification of the Six Star Standard Energy Rating.

For more than 25 years, our family business in Ringwood has produced superior custom home builds renowned for their excellence. We’re passionate about turning that home building idea into a beautiful reality. Contact us today.

Get in touch with our team to start your new home journey today


The beauty of life is that it’s constantly changing – and a home that worked for you a few years ago may no longer meet your family’s needs today.

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